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Empower yourself with the dashboard of the performance of your customer support team. View your existing customer and create new ones if needed.
Our Customer Support Dashboard serves as a robust internal tool for businesses to manage and extract insights from their vast customer data. Customizable to your specific needs, the dashboard offers a comprehensive solution to your customer support challenges, ranging from data visualization to customer search.
UI Bakery enables you to transform your data into dynamic internal tools, leveraging a combination of pre-built and customized components.
The Customer Support Dashboard template is designed for customer service teams. It provides a unified interface to manage customer inquiries, support tickets, live chats, and other communication channels. The template aims to enhance customer satisfaction and streamline support operations.
Yes, support agents can manage multiple support channels from the Customer Support Dashboard. It integrates various communication channels such as emails, chats, and social media messages, allowing agents to respond to customer inquiries efficiently from a single platform.
Yes, the template includes automated ticket routing and prioritization features. It can automatically categorize and assign tickets based on predefined criteria, ensuring that support requests are routed to the appropriate agents and prioritized based on urgency.
Yes, support agents can access customer interaction history and previous tickets from the Customer Support Dashboard. It provides a customer profile view, allowing agents to review previous interactions, support tickets, and relevant customer information to provide personalized assistance.
Yes, the template offers performance analytics for support teams. It provides metrics and analytics on response times, ticket resolution rates, customer satisfaction scores, and other key performance indicators, enabling support managers to assess team performance and identify areas for improvement.