Changing the reporting tools game for Lange Trinidad Limited with UI Bakery

Lange Trinidad Limited is a Retail and Distribution company operating in Trinidad and Tobago's automotive and industrial sectors. Lange Trinidad Limited is one of Trinidad and Tobago's leading distributors of automotive spare parts. They deal in high-quality brands Lubricants, Automotive Batteries, and Spare parts. Since 1957, they have been assembling a catalog of products that has standards that complement their constant desire to be the leading supplier of high-quality products. Today, they act as sole distributors for a number of leading brands as well as offering competitive pricing on a wider range of automotive products and accessories.

The Challenge

The main challenge of the Lange Trinidad Limited team was in providing effective reporting tools for its sales department. While on-premises reporting tools like Tableau, Access, and Crystal Reports were suitable for internal use, they posed limitations when accessed on mobile platforms in the field.

Poor network coverage in some areas of the country exacerbated this issue. The sales team required small, isolated, quick-loading apps with live data to track their performance and access real-time application data. This need for improved mobile-friendly reporting was crucial for boosting motivation and sales performance among the sales team.

The Solution

Steven, the company's Chief Operating Officer and Director, responsible for building these apps, explored UI Bakery as a solution. UI Bakery's low-code development platform offered an opportunity to create web-based apps quickly and effectively, providing a way to enhance the accessibility of reporting tools for the sales team. The UI Bakery approach, which utilized building blocks for app development, allowed for swift creation and deployment without getting entangled in coding complexities.

Two key applications were developed using UI Bakery:

Vehicle Application Lookup Tool: This app enabled in-field sales representatives to swiftly access information about parts and consumables available for specific vehicles, along with pricing and inventory details. This tool eased the process of providing information for less familiar vehicles and improved onboarding and training for new sales representatives.

Sales Performance Tracker: This app gave sales representatives real-time insights into their monthly and quarterly sales figures compared to their targets. The tool was tied to a new sales incentive scheme, leading to significant improvements in sales representative drive and performance.

The Result

The adoption of UI Bakery yielded several positive outcomes for Lange Trinidad Limited:

Enhanced Accessibility and Self-Reliance: The created apps empowered sales representatives with improved access to information and the ability to monitor their performance in real-time, fostering a sense of self-reliance.

Motivated Sales Team: The sales performance tracker and sales incentive scheme led to increased motivation among the sales representatives, impacting their performance positively.

Streamlined Development Process: The building block approach of UI Bakery streamlined the app development process, resulting in quicker deployment with minimal troubleshooting and bug fixing.

Time and Resource Savings: The tools reduced the need for individualized managerial assistance, allowing data to be directly accessible to the sales team. This saved time and resources that were previously spent on training and support.

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Lange Trinidad Limited's experience with UI Bakery was overwhelmingly positive:

Customer Service Excellence: The company praised UI Bakery's exceptional customer service, with quick response times and tailor-made solutions provided promptly. The UI Bakery support team's dedication played a pivotal role in their successful app development journey.

Room for Growth: While UI Bakery fulfilled current needs effectively, the company expressed interest in seeing enhanced data manipulation capabilities and additional chart formats for further data analysis and representation.

‍Expansion into HR Solution: The COO expressed intentions to utilize UI Bakery for developing an HR solution that provides employees across various locations with online access to their leave balances and employee records, enhancing data accessibility despite existing ERP software challenges.