Ultra Clean Holdings, Inc. is a key player in the semiconductor industry, providing critical subsystems, components, and ultra-high purity cleaning and analytical services. Their comprehensive approach includes everything from prototyping to high-precision manufacturing. The UCT Services Division, which specializes in tool chamber parts cleaning and coating, serves some of the biggest names in the semiconductor sector.
Their primary responsibility includes overseeing the development of internal tools that drive operational efficiency across the company.
UCT manages multiple systems that leverage diverse data sources, which created the need for powerful internal tools to manage and configure backend data without exposing databases directly to users. Initially, the company relied on Retool to build these tools, but limitations in flexibility and features prompted a shift.
One of the primary challenges was the extended development time. Traditional development lifecycles stretched the process, with the development team often overwhelmed by maintenance and small updates.
Key Challenges:
- Prolonged development times
- Inflexibility with existing tools
- Burden on the development team to handle backend configuration and compliance requirements