The AM team needed a tool to connect in an accessible way through an administrative operator with Firebase. In Firebase, they host the subscription and payment status of their subscribers. Since updating data in Firebase using the WEB terminal is complex and highly dangerous for an unqualified operator, the team was looking for a solution that would allow a member of an admin team to manage the data without the risk of messing it up.
According to Jose, who handles R&D and development in Alarmas Marshall, despite having experience in Hardware and Firmware, making a user interface was not really within his comfort zone. So the team had two options: to either hire an expert or find a solution that is easy and fast to implement.